Effective Date: October 01, 2025
Customer Support
• Call or WhatsApp: +254 706 700 700
• Email: support@dailydrop.co.ke
• Support Hours: 09:00 AM to 5:00 PM Kenya Time
• Expected Response Time: We strive to respond to all inquiries within 1-2 business days.
Self-Service & FAQs
Visit our comprehensive FAQ section for quick answers on:
• Delivery times and costs.
• Product information and availability.
• How to manage or modify your subscription.
• Cancellation procedures.
• Return and refund processes.
• Payment methods.
Managing Your Subscription
For direct management, including pausing deliveries, skipping orders, or making changes, please log in to your account settings on our website or mobile app.